2401B East Tower, Philippine Stock Exchange Centre,
Exchange Rd. Ortigas Center, Pasig City 1605 Philippines

2403B East Tower, Philippine Stock Exchange Centre,
Exchange Rd. Ortigas Center, Pasig City 1605 Philippines

COL Investor Center - Makati
Ground Floor, Citibank Tower, Valero corner, Villar Streets,
Makati City 1227 Philippines

COL Investor Center - Cebu
Unit B205 Axis Entertainment Ave. Vibo Place, N. Escario St.
Cebu City, Philippines

COL Investor Center - Davao
2nd Floor Robinsons Cybergate, J.P. Laurel Ave., Bajada,
Davao City, 8000 Philippines

COL Investor Center - Ilocos
Level 2, Unit 242 Robinsons Place Ilocos Expansion Mall,
Brgy. 1, San Nicolas, Ilocos Norte

For general questions about COL Financials services, account opening process, offered seminars or website use, please contact our Customer Service Hotline.

Instructions on how to fund your COL account can be found here. If you encounter issues or concerns with your funding, email or fax us a copy of your bills payment confirmation with the details of your concern.

To withdraw funds from your COL account, use the Online Withdrawal Facility. You can find it when you log into your COL account, click TRADE, then PORTFOLIO, then WITHDRAWAL REQUEST.

To deposit stock certificates into your account, the forms needed can be found when you log into your COL account then click HOME, then FORMS under FORMS NEEDED FOR LODGEMENT OF STOCK CERTIFICATES.

To request for a conversion of your electronic shares into stock certificates, the request forms can be found when you log into your COL account then click HOME, then FORMS under FORMS NEEDED FOR UPLIFTMENT OF STOCK CERTIFICATES.

For further assistance you may email us or call our helpdesk at +632 86515888